Our Homes

Our Service recognises that risk taking is a part of life and that some service users will wish to take certain risks. However, we do as far as practicable; ensure that service users are not subjected to any unnecessary hazards.

If a service user wishes to be included and take part in an activity that involves risk, our Service will ensure that the service user and staff has information available to them, in a format they understand, in order that they can make informed decisions about the risk, and carry out a thorough risk assessment with the individual.

Such risk assessments will be regularly reviewed, with the participation of all parties, in the light of experience. Care support workers are all trained, under the Skills for Care programme to enable them to be appropriately confident and competent in care provision.

We ensure that our service users have genuine choice about who provides their care and also we will seek consent of the individual before care is provided. We seek information from the service users’ friends and family about their likes and dislikes so that our care can be proactive rather than reactive.We are located in a vibrant residential area and are geographically centrally placed to optimise involvement in partnership with the local community should the residents so choose.

We believe that easy access to community integration is a basic human right and this should be upheld. Carers will be in a position to act as advocates for our service users and therefore uphold the rights of the individual within society. All our care homes are Care Quality Commission (CQC) regulated. They are the independent regulator of health and adult social care in England. You can learn more about the CQC here